“We are not afraid to go against the status quo. Our mission is to provide complete transparency for all stakeholders, put an end to extreme inflation on drug prices, and promote an economical and fair community pharmacy medication distribution model,” states Mihalyo.
"Each member of the Delta Care Rx team works in unison to ensure that a patient's physical and emotional needs are sensitively met through superior customer experience and attention to the quality of care that individuals deserve at the end of life"
Whether the product in question is a drug, delivery service, bubble packing assignment, or an ancillary item, Delta Care Rx functions as a pass-through business with no hidden figures. Instead of slapping clients with a bill amount that is double the acquisition cost, the company charges a transparent membership fee to the hospices that belong to its programs. As a PBM, the company ensures that all medications arrive to the patient on time, via courier or through select local pharmacies.
“We focus on managing symptoms for end-of-life care patients, so that we are able to make those forecasted last six months of life as comfortable and quality of life driven as possible,” adds Mihalyo. Through his initiative to restore fundamental care values, Mihalyo and Delta Care Rx provide hospices with a single point of contact for all their needs. These services range from on-demand pharmacist consultations, to technology tools, to inpatient procurement, and more.
Our mission is to provide complete transparency for all stakeholders, put an end to extreme inflation on drug prices, and promote an economical and fair community pharmacy medication distribution model
One of Delta Care Rx’s most compelling offerings is called Deltalytics, an advanced reporting software, built from the ground up by hospice pharmacists. The software identifies collective drug spend and helps analyze the best-in-class solution according to a client's specific needs. Clients can run a report anytime and glean critical information on opportunities for cost-savings, the risks involved in a particular investment, market trends, or to assess how a particular provider is performing in comparison to other programs of similar size. Conversely, Delta Care Rx, reaches out to their clients with important reports they feel can add value to an organization's decision-making process.
“We take a lot of pride in generating client-specific reports, and we customize reports at no additional cost," says Mihalyo.
While most pharmacy technology solution providers use products that were primarily built for other industries, Delta Care Rx can easily implement add-ons and customizations into its solution suite, as all its products are built to improve the quality of care. The solution also helps prepare Conditions of Participation (CoPs) compliance reports that provide complete medication profiles and comprehensive patient therapy assessments.
Supporting a holistic hospice pharmacy model, the company's durable medical equipment (DME) management network is another marker of Delta Care Rx’s unique innovation streak. Through this service, clinicians can easily track DME deliveries through a smartphone or desktop, achieve better foresight, and above all manage pharmacy and DME from a single solution. All solutions easily integrate with industry standard electronic medical records (EMR) systems, eliminating the need for multiple entries of order details.
“By connecting a client's EMR to our proprietary system, we streamline common workflow procedures as well as simplify CR-8358 reporting process, which requires hospices to report to Medicare with additional claim data that supports the payments for items like medication made by a hospice,” explains Mihalyo.
The pharmacist owned company touts a recently completed and above average systems integration with Suncoast, by Complia Health, a major provider of hospice EMR technology, for a truly competent state-of-the-art solution.
The Next Frontier in Pharmacist Services
The company's latest industry disruption comes from Hospice Live, a telemedicine solution that offers physicians, patients, and pharmacists the experience of on-demand, live interaction with the push of a button. The option facilitates seamless care coordination especially meaningful in the wake of the opioid epidemic, where the Drug Enforcement Administration (DEA) wants to ensure that physicians interact with patients prior to writing a prescription. With Hospice Live, patients can now appropriately receive pain medication quickly, advancing better practices for pain management and access to treatment.
"Hospice Live is certainly a high-level vision of where we see our future," says Mihalyo.
A similar version of the company's telemedicine software and services is also offered to palliative care providers through ADAPT Health, a fully owned and operated extension of Delta Care Rx. ADAPT Health functions as a population health and telemedicine company focusing on advanced disease and palliative therapeutics.
In addition to being a leading PBM and technology partner, Delta Care Rx also plays the role of a consultant.
"Every time a hospice has a new patient admitted, our pharmacists talk with the hospice's administrative team or nurses, and we evaluate the patient's care regimen," notes Mihalyo. The pharmacist double-checks the medication prescribed for the patient, additionally monitoring their symptoms remotely and recommends the next steps for effective yet economical therapy. Delta Care Rx not only provides professional recommendations such as drug interchanges in drug therapy that enhance patient care and experience, but their contribution also helps significantly improve return on investment.
Through it all, the company’s position is that clinicians need to focus on people rather tasks. Each member of the Delta Care Rx team works in unison to ensure that a patient's physical and emotional needs are sensitively met through superior customer experience and attention to the quality of care that individuals deserve at the end of life. Thriving on deep clinical knowledge, community stewardship, and ethical processes, DeltaCare Rx is undoubtedly the face of next-gen hospice pharmaceutical care.